Check Order Status

You can check the status of your order by entering your email address and order reference into the form below. The email address is your PayPal email, and the reference can be found in the message we sent to you confirming receipt of your order.

A note about delivery times: UK 1st Class mail is normally delivered the day after dispatch, and 2nd class takes two days. For overseas orders one to two weeks is normal, but it can take longer during busy periods. Tracking is only available if the option was selected during checkout (or the order value was over £30 where it becomes mandatory). Royal Mail states that 20 working days must pass beyond the due date before a claim for loss can be made.