Contact Info
Please note the following:
- Messages need to be in English and should be kept as short as possible - ie: a few sentences max.
- If the message is urgent (ie: you need to cancel an order, or change the shipping address) please put **URGENT** in the subject line. I can't guarantee I'll see it in time but will do my best.
- I cannot reserve items or arrange orders outside of the store's cart system.
- I can only accept payment through Paypal which is integrated into the store's cart system.
- For advice regarding fault-finding please check this link. Please don't ask me to get involved in diagnosing faults - it can be very difficult and time consuming to do remotely (it's unlikely that I'll be able to add anything to the info found on the linked page anyway).
- I can only send orders via Royal Mail - other couriers are way too admin intensive.
All that being understood, feel free to contact me (Phil) here:
I'll try to get back to you ASAP (Monday-Friday) but please be patient and allow a couple of days for a reply - longer when things are busy. Please bear in mind Retroleum is a one-man operation.
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