Contact Info

Due to ever-increasing time pressures I can only respond to queries about existing orders (please include the order reference - if awaiting delivery please check the shipping info page first) and the items that I have listed for sale (everything I have available for sale will already be listed on the site.)

Also, please note the following:

  • Messages need to be in English and should be kept as short as possible - ie: a few sentences max.
  • If the message is urgent (ie: you need to cancel an order, or change the shipping address) please put **URGENT** in the subject line. I can't guarantee I'll see it in time but will do my best.
  • I cannot reserve items.
  • I can only accept payment through Paypal which is integrated into the store's cart system (I cannot arrange orders outside of the store's cart system - No exceptions - sorry.)
  • For advice regarding fault-finding please check this link. (Sorry, I cannot get involved in diagnostics - it is too demanding on my limited time).
  • I send orders via Royal Mail - other couriers are too admin intensive.
  • From 7th August 2026, sales will be to UK addresses only. Very sorry, but there can be no exceptions.

All that being understood, you can contact me (Phil) at the address below:


Email : enquiry2026@retroleum.co.uk

I'll try to get back to you ASAP (Monday-Friday) but please be patient and allow a couple of days for a reply - longer when things are busy. Please bear in mind Retroleum is a one-man operation.